New Patients

Information for New Patients

Most appointments are scheduled for forty-five minutes. To maximize the time reserved for you, please arrive 10 minutes before your first scheduled appointment for registration.

If You Have Insurance

Please bring your Doctor's name and referral, claim number, and your insurance card. Please note that insurance does NOT cover the full cost of physiotherapy and a nominal visit fee will be charged. The receptionist will provide you will this information when you book your first appointment.

If You're Not Using Insurance

Physiotherapy is not covered by the Basic Health Plan of the Medical Services Plan of the Cayman Islands. A receipt for the services rendered will be issued at the time of your visit and can be submitted to your extended health plan, should you have one. You are expected to pay for your treatment in full on the day of the treatment. We accept cash, cheque, VISA or MasterCard.

Senior Citizens

Please speak to the receptionist about specific coverage.

If You Were Sent by the DMV

Please bring your Doctor's name and referral, your letter of approval for payments from your specific responsible party and your insurance card.

Sports Teams

Please bring your Doctor's name and referral, your letter of approval for payments from your specific responsible party and your insurance card.

What to Wear

Depending on the reason for your visit, we advise you plan to wear something suitable, such as exercise-clothing.